Refund policy

We want you to love your Little Loungers purchase. If something’s not right, here’s what you need to know:

Returns

• You can request a return within 30 days of receiving your order.
• Items must be unused, in original condition, and include all packaging.
• Return shipping is at your cost.
• We do not offer exchanges — please place a new order if you want something different.

Refunds

• Refunds are only available for full-price items.
• We’ll refund your original payment (minus our shipping cost) once we receive and inspect your return.
• If you used a discount code, you’ll receive a store credit instead of a refund.
• Allow up to 5 business days for processing after we receive your return.

Faulty Items

• We offer a 6-month faulty claim period.
• Email us with photos and your order number at Help@littleloungers.com.au
• If your item has a minor fault, we may offer a repair or store credit.
• If it has a major fault, you can choose a refund, store credit.
• If the fault is confirmed, we’ll refund your return shipping — keep your receipt.

Important Notes

• We don’t accept cancellations or changes after you’ve placed your order.
• Colour may vary slightly due to lighting or screen differences — this is not considered a fault.
• Damage from incorrect use or washing isn't covered. Please see Filling and care.