Shipping policy

Shipping Policy

Processing Times

All orders are processed within 1–4 business days (excluding weekends and public holidays). Once your order has been dispatched, you’ll receive a confirmation email with tracking details.

Shipping Within Australia

We offer free standard shipping Australia-wide on all orders. Express shipping is available at an additional cost, which can be selected at checkout.

Please note:

  • Delivery times may vary based on your location.

  • All orders are shipped from Victoria.

  • We do not currently offer pick-up from our premises.

Shipping international 

We currently do not ship internationally. We hope to expand our international shipping options in the future.

Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email. Please allow 24–48 hours for tracking to update.

Missed Deliveries / Incorrect Address

Please double-check your delivery details before placing your order. We are not responsible for:

  • Delays caused by incorrect shipping addresses

  • Parcels returned to us due to failed delivery attempts

  • Parcels lost due to unclaimed deliveries

If a parcel is returned due to incorrect details or failure to collect, we can resend it once shipping costs are covered again.

Damage or Loss in Transit

If your order arrives damaged or is lost in transit, please email us at little_loungers@outlook.com with your order number and photos (if applicable), and we’ll investigate with the courier.